British Red Cross

Moorfields, London
Microsoft Partner Consultancy (Direct Supplier), March 2016 – October 2017

The British Red Cross provides a wide range of services including First Aid, Emergency Response, Mobility Aids, Finding missing families, disaster preparation, refugee support and protection for people in armed conflicts across the globe.

The organisation is currently undertaking a migration to Microsoft Office365 including migrating existing SharePoint on-premise services to SharePoint Online, adopting improved information governance by implementing collaboration, a SharePoint EDRMS, migrating to Power BI and improving electronic data capture using electronic forms.

Microsoft Products Specialist (Office365, SharePoint, Dynamics CRM, Power BI, Licensing)

As a Microsoft Product Specialist I was responsible for  

  • Providing advice and support on Microsoft Office 365
  • Subscription, billing, licensing and user management
  • Service transition including documentation, knowledge transfer and transferring applications to Business Applications Support
  • Enabling SharePoint Online, OneDrive for Business, Office Web Applications, Yammer, Sway, Microsoft Dynamics CRM Online, Power BI, OneNote and InfoPath
  • Building Microsoft Dynamics CRM solutions including JavaScript libraries
  • Building SharePoint site templates, CSS, JavaScript, jQuery development
  • Advising on replacement technologies for InfoPath include K2 AppIt
  • Building site structures to enable the implementation of the Reshaping of Work
  • Running SharePoint lunches giving end-users early sight of SharePoint Online
  • Staff recruitment, interviews and SharePoint Developer on-boarding
  • Providing support for Business Analysts and Project Managers
  • Reviewing requirements and providing feedback
  • Building reporting solutions including dashboards, KPI’s and SQL Server Reports
  • Enhancing existing SharePoint 2010 sites
  • Migrating SharePoint 2010 sites to SharePoint Online
  • Integrating and extending records centres with AI.ComplianceExtender
  • Integrating AI.SyncPoint to enable the integration of Outlook and SharePoint Online
  • Building Power Apps
  • Building Workflows
  • Providing “Best Practice Guidelines” for SharePoint Online adoption, deployment and general use
  • Advising on communications
  • Early life support
  • Managing a team of contractors responsible for delivering various project work streams
  • Novell and Windows file share migration planning using Metalogix
  • Project reporting