In an earlier post I looked at how you can integrate your website/intranet with Live Chat and Microsoft Teams. How do you achieve this if your intranet is using Microsoft SharePoint Online and Modern Communications pages? There are a number of limitations when it comes to using modern pages with […]
One common question I see a lot of discussion around is should an organisation enable third party apps in Microsoft Teams? Third party apps in Teams are a great way for users to enable more functionality directly within Microsoft Teams, organisations can increase adoption of Microsoft Teams by enabling the […]
Most modern websites now include live chat enabling customers to interact with an organisations staff. Enabling live chat with Microsoft Teams allows your staff to interact with customers directly within Microsoft Teams giving them all the features of web based chat and all the collaborative features that are included as […]
A closer look at how to use Microsoft Teams in the healthcare environemnt.